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touchpoint

touchpoint

In addition to terminal devices, all personnel, places, and things connected to the network should also be considered.

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Understand best practices, explore innovative solutions, and establish connections with other partners throughout the Baker community.

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  • Triple-screen display on a single unit
  • Equipped with an Intel I5-4200H industrial motherboard
  • Supports VGA expansion
  • Built-in Gigabit switch
  • Built-in dual IP phones with web management support

This Becke BK-DSC-238 dispatch console is equipped with dual 23.8-inch FHD full-view touch screens and features a precision-engineered full aluminum alloy body with sheet metal auxiliary structure. It comes with dual built-in IP phones supporting web management and is powered by an Intel I5-4200H industrial control motherboard. It supports VGA expansion for triple-screen display on a single host, making it ideal for professional dispatch applications in power, metallurgy, chemical engineering and various other industries.

Triple-screen dispatch console on a single host

Full Aluminum Precision Structure for Industrial Durability

The Becke BK-DSC-238 industrial dispatch console adopts an all-aluminum alloy core structural design, delivering exceptional robustness while maintaining a lightweight profile for flexible deployment in industrial environments. The display modules, main unit, and rotating shaft brackets are all constructed with high-strength aluminum alloy panels and materials, while the rear shell and auxiliary components use sheet metal to enhance overall structural stability and impact resistance. This thoughtful material combination ensures the console can withstand long-term use in demanding industrial settings without compromising performance or appearance.
The front panels undergo an anodized sandblasting process, featuring a black matte finish with silver aluminum frames for a sleek, professional look that is also scratch-resistant and wear-resistant. Designed for desktop installation, the console is equipped with an adjustable-angle base, and the secondary screen supports up and down flipping. This ergonomic design allows users to flexibly adjust the operating viewing angle according to on-site needs, adapting to diverse placement and operation requirements in industrial scenarios. Whether deployed in fixed control rooms or mobile dispatch centers, the BK-DSC-238 maintains outstanding durability and operational convenience, ensuring reliable performance even in harsh working conditions.

Dual-Screen Touch Interaction for Efficient and Intuitive Dispatch Operations

The console is fitted with dual 23.8-inch IPS full-view capacitive touch screens with a custom ultra-narrow bezel design, providing an immersive visual experience and maximizing the effective display area for dispatch monitoring and control. The touch panels boast a high resolution of 4096×4096, with touch point accuracy controlled within ±1mm and a light transmittance rate of 92%, enabling precise, smooth, and highly responsive touch operations even with gloved hands in industrial environments.

The dual-screen setup supports collaborative work modes, allowing dispatch information to be displayed on separate screens and operational commands to be executed in a split-screen manner. Paired with a graphical user interface for dispatch systems, the console streamlines key operations such as individual calling, group calling, and conference scheduling, making each function intuitive and easy to access. This dual-screen interaction design significantly improves the efficiency of dispatch work, reduces operational errors, and helps dispatchers respond quickly to on-site emergencies and daily communication tasks. For large-scale dispatch scenarios involving multiple terminals and systems, this intuitive operation mode greatly enhances overall command and control efficiency.

Premium full aluminum alloy construction

High-Performance Industrial Control Configuration for Stable and Reliable Operation

Powered by a professional industrial control motherboard and an Intel I5-4200H processor, the Becke BK-DSC-238 is configured with 8GB RAM and a 128GB SSD as standard. This high-performance hardware combination delivers fast processing speeds and stable read-write performance, supporting uninterrupted 24/7 operation of dispatch systems in critical industrial applications. The built-in gigabit switch ensures efficient and stable network transmission, minimizing latency and guaranteeing real-time performance for dispatch communications, which is essential for emergency response and continuous command tasks.
The console integrates a high-quality sound card and a 2-megapixel 1080P camera, fully meeting the dual demands of voice and video dispatch. From audio intercom and real-time voice commands to on-site video 回传 and video conferences, the device provides clear and stable multimedia communication capabilities. Its industrial-grade hardware configuration is engineered to operate reliably in complex industrial environments with temperature fluctuations, dust, and electromagnetic interference, laying a solid foundation for stable and continuous dispatch system operation. Whether in daily duty or emergency rescue scenarios, the console maintains consistent performance to support smooth command and dispatch work.

Full-Featured Dispatch Communication for Multi-Industry Applications

The BK-DSC-238 supports a wide range of device interface protocols, including SIP, FXS, FXO, PRI, SS7, and IMS, enabling seamless connection with the manufacturer’s voice intercom and broadcast dispatch systems, as well as full compatibility with customers’ existing dispatch platforms. It also supports interworking protocols such as HTTP, RTSP, and WEBSERVICE for smooth data and signal interaction between different devices and systems, creating a unified and interconnected communication ecosystem.
The console is equipped with comprehensive basic dispatch functions, including individual call, selective call, mass call, group call, call hold, and call transfer. It also features professional dispatch capabilities such as call monitoring, forced call insertion, forced call termination, call recording, and multi-party conferences. With strong real-time communication performance and complete functional modules, it is widely applied to professional dispatch communication for enterprises and institutions in industries including electric power, metallurgy, chemical engineering, petroleum, coal, public security, and rail transit. Its versatile communication design adapts to the unique dispatch requirements of different industries, providing a unified command platform for safe production, emergency response, and daily operation management.

High-Definition Audio Configuration for Clear Command and Communication

The dispatch console is built with two 3W high-fidelity speakers and a professional gooseneck microphone, paired with a high-quality pickup system that ensures clear audio playback and voice collection even in noisy industrial environments with high background noise. The built-in dual IP phones support web management and IP command broadcast functions, combining the advantages of telephone communication and public address systems to meet diverse audio communication needs in command and dispatch work.

HD audio broadcast & announcement

This dual audio configuration of IP phones and microphones supports one-to-one calls, multi-party conferences, broadcast command issuance, and real-time voice intercom, ensuring that dispatch instructions are transmitted clearly and accurately without distortion or interference. In critical scenarios such as emergency rescue, equipment failure handling, and on-site command, clear audio communication is vital to ensure operational safety and response efficiency, and the BK-DSC-238’s audio system is designed to meet these strict industrial requirements.

Flexible Expansion Design for Multi-Terminal Linked Dispatch

The console is equipped with rich expansion interfaces to support flexible system extension and multi-terminal interconnection. It reserves a VGA interface and an HDMI interface (built-in and in use), allowing users to connect an external display via VGA to realize triple-screen display on a single host. This multi-screen display further expands the scope of dispatch information presentation, enabling simultaneous monitoring of multiple data sources, video feeds, and communication terminals.
In addition, the device provides multiple I/O interfaces including 1×RJ45, 4×USB, 2×LAN switch ports, and 1×AUDIO interface, supporting connection with various dispatch terminals and relay equipment. When used with a series of intelligent dispatch consoles with standard interfaces, the BK-DSC-238 can form a large-scale dispatch network through multiple terminal devices, realizing linked dispatch across multiple terminals and systems. This flexible expansion capability provides reliable communication support for decision-making and command in key business departments, helping enterprises build a comprehensive, interconnected, and efficient dispatch command system that scales with business growth.

Core Highlights

  • Dual 23.8-inch IPS full-view capacitive touch screens with 4096×4096 high touch resolution for precise and smooth dispatch operations.
  • Full aluminum alloy core body with anodized sandblasting technology, adapting to complex industrial environments with sturdy, durable, and aesthetic design.
  • Powered by Intel I5-4200H industrial control motherboard with 8GB RAM and 128GB SSD, ensuring 24/7 stable operation under industrial-grade standards.
  • Supports VGA external expansion for triple-screen display; secondary screen flip and adjustable base offer flexible operating viewing angles.
  • Built-in dual IP phones, gigabit switch, and 2-megapixel camera, with integrated design to meet full-scenario audio and video dispatch needs.
  • Compatible with multiple interface protocols including SIP, FXS, FXO, and PRI, supporting full-featured professional dispatch for power, metallurgy, and other industries.
  • Abundant I/O expansion interfaces enable the construction of large-scale dispatch networks and seamless linkage between multiple terminals and systems.

Specifications

Detailed Technical Parameters

Item Specification
Processor Intel I5-4200H
Memory 8G as Standard
Storage 128G SSD as Standard
Display Screen Main Screen/Secondary Screen: 23.8-inch IPS LCD Screen (Full Viewing Angle), 1920*1080 FHD, 16:9
Display Operating Temperature 0℃-60℃
Display Service Life 30000 Hours
Touch Sensing Method 2*23.8-inch Industrial-grade Capacitive Touch Screen, USB Interface
Touch Resolution 4096*4096
Touch Point Accuracy ±1mm
Light Transmittance 92%
Chassis Material Display/Host/Rotating Shaft Bracket: Full Aluminum Alloy; Rear Shell and Auxiliary Parts: Sheet Metal
Chassis Dimensions 824.06357.36109mm (Excluding Base)
Surface Treatment Panel: Black Anodized Sandblasted Finish; Aluminum Frame: Silver Spray Paint
Structural Features Desktop Installation with Adjustable-angle Base; Secondary Screen Flip-up and Flip-down Available
Power Supply 12V 10A Adapter
Network Configuration Built-in Gigabit Switch, 2LAN (Switch Ports), 1RJ45
Audio Configuration 2*Built-in 3W Speakers, Gooseneck Microphone, Integrated Sound Card, 1*AUDIO Interface
Video Configuration 2-megapixel 1080P Camera
Expansion Interfaces VGA Interface, HDMI Interface (Built-in and In Use), 4*USB
Telephone Configuration 2*Built-in IP Phones, Supporting Web Management and IP Command Broadcast
Switch Self-reset Switch


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