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In addition to terminal devices, all personnel, places, and things connected to the network should also be considered.

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touchpoint

touchpoint

In addition to terminal devices, all personnel, places, and things connected to the network should also be considered.

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resource

resource

Understand best practices, explore innovative solutions, and establish connections with other partners throughout the Baker community.

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SIP Phone Phonebook Editing Guide with WPS/Excel

This document guides users through important notes for editing the phonebook using WPS or Excel. Special attention is given to contacts with Chinese names, as improper handling will result in garbled characters after importing the phonebook to the phone.

Preparation Tools:

  1. Phonebook exported from the IP phone (CSV format).
  2. Spreadsheet editor: WPS or Excel.
  3. Notepad (built-in Windows text editor).

Operation Steps:

  1. Log into the phone's web interface, navigate to Phone Settings -- Phonebook, and enter contact information in the phonebook edit section, for example:

    Phonebook Settings
  2. After filling in the contact details, click the Add button to create a new contact on the phone:

    Add Contact Interface
  3. Under Export Contact List, click Export CSV to download the contact list in CSV format. The default filename is contact.csv. Use this file as the template; add new contacts while keeping the original format unchanged to ensure successful import.

  4. Edit contacts with a spreadsheet tool (WPS or Excel). This guide uses WPS for demonstration. Open the exported contact.csv file and add new contact information as shown below:

    Edit Contact CSV in WPS

    Field Descriptions:

    • name: Contact name.
    • work: Work number (the digits after sip:); @1 means calls to this number use Line 1 on the phone.
    • mobile: Contact's mobile phone number.
    • ring: Ringtone assigned for incoming calls from this contact.
    • groups: Contact group (must use existing groups on the phone, e.g., friend, work, home).

    Save the edited file. A compatibility prompt may appear:

    File Compatibility Prompt

    Click Yes to continue.

  5. Directly importing the modified file will cause garbled characters, as WPS/Excel alters the file encoding. Fix this with Notepad: Open the phonebook CSV with Notepad.

    Phonebook Opened in Notepad

    Go to File -- Save As. Set the format as shown:

    Save CSV As Interface

    Click Save (save as contact2.csv), then import this file to the phone via the web interface. No garbled characters will appear.

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